How Refunds Work Around Here
Thirty days. That's the window for full-priced items. Unused, unwashed, original packaging, tags on. If it's apparel, it can't have been worn. Sale items don't qualify — those are final sale, no take-backs. That's the short version.
For returns by mail, there's a $4.95 restocking fee that comes out of your refund. If you return in-store, do an exchange, or take store credit, that fee doesn't apply. Refunds go to the original payment method. Once we receive the item and check it over, the refund gets initiated. Give it a little time to show up on your statement.
Price adjustments are available if something you bought at full price goes on sale within seven days. One-time thing. Refund of the difference goes back to your original payment method. If it's a sale item, no adjustment.
To kick off a return or exchange, reach out through the contact page. We'll give you the details on where to send it and how to package it. Please don't just mail something back without getting in touch first. We need to know it's coming so we can process it properly. Exchanges follow the same drill — contact us, we'll coordinate the swap. Sale items can't be exchanged either.